Within 10 days of receiving your complete order, request your exchange or return through our online Returns Center. Return packages must be shipped back within 5 days of receiving your return shipping label.  The customer is responsible for return shipping fees (unless REDO was purchased) and shipping the return item(s) back to Mia Bella Couture.

We offer returns for Exchange or Store Credit. Store Credit never expires and is issued instantly once your return is inspected and accepted. We do not offer refunds to method of payment.

Items NOT eligible for Return:  Ricca Sposa, Bridal Sale/Clearance items, Special Orders, Sale/Clearance Items, and purchases made at our Outlet store.

Shipping fees on the original order are not eligible for Store Credit.  If shipping was complimentary at checkout, a $20 shipping fee may be deducted from the Store Credit.

All returned items are inspected. Item(s) must be in their original, new condition with tags attached and no signs of wear, damage, alterations, stains, makeup/deodorant marks, snags, tears, pet hair, lint or odors (i.e. perfumes, cigarette smoke) otherwise they will not qualify for return/store credit. We reserve the right to refuse any item with any of the above casualties. Should a damaged, non-salable item be returned to us, a notification will be sent to the email associated with the order and the customer has 7 days to send us a prepaid downloadable shipping label or item will be donated to charity.

US National packages that are "Returned To Sender" receive a 25% fee. International packages that are "Returned To Sender" receive a 25% fee plus any return shipping fees and duties incurred. Fees are deducted from the Store Credit.  We do not offer refunds to method of payment.

Orders may only be canceled or modified (size, color, style) at no charge, prior to processing.  An order is considered processed when your payment is verified. Restocking fees apply if items are cancelled after processing:  50% on special order items as these are made to order just for you.  Restocking fees will be deducted from your Store Credit.   We do not offer refunds to method of payment.  Items in shipping status, shipped, or ready to be picked up, may not be cancelled.

We encourage checking the size charts provided by the designers, however, have no control or responsibility for the sizing you select and order.

If, after processing, an item in your order becomes unavailable for reasons out of our control, you will be notified and offered alternatives or the option to receive a full refund for the item.

All items are inspected before they ship. In the rare event there is a manufacturing defect, please email us within 48 hours of delivery with photos.  If we are not notified within 48 hours with photos, same item will not be eligible for replacement.  If you do not want a replacement, you will be issued Store Credit.  We do not offer refunds to method of payment.

Mistakes happen.  In the rare event you received the wrong size, color, style you purchased, please email us within 48 hours of delivery with photos.  We are sorry for this situation and will replace your item with the correct one ASAP.

Shipping and delivery dates are estimates only and not guaranteed. We are not liable for any shipment delays due to shipping carriers. Risk of loss passes to you upon the shipping carrier's confirmation of delivery.  All packages must be signed for. This is for everyone's security.

EU Right of Withdrawal - For EU Customers Only

Under the EU Consumer Rights Directive, you have the right to withdraw from many contracts within 14 days of receiving your order, without providing any reason.

To exercise your right of withdrawal, click here: https://mia-bella-couture.myshopify.com/apps/redo/returns-portal/login?withdraw=true

Please note that under Article 14(1) of Directive 2011/83/EU, customers are responsible for the cost of return shipping. A prepaid label will be provided through our withdrawal portal; the label cost will be deducted from your refund.

We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us.

This right applies to all items purchased through our store as set forth in Article 16 of Directive 2011/83/EU.

By purchasing from us, you agree to this policy.

At any time, we reserve the right to refuse service to any customer for any reason.